Rafał Kondziela
Rafał Kondziela

Rafał Kondziela

AI Product Engineer.

AI-powered solutions, from business problem to production-grade system.

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About

I turn business problems into systems that run in production.

My name is Rafał, and I'm a Python backend engineer by trade. Since 2018 I've been building production systems for companies in the UK and US, Nokia among them. Most recently I've been working on an AI knowledge platform running in production at global scale. Today I bring that experience to AI-powered solutions and own each one end to end: I build it, connect it to the systems a company already uses and keep it running.

I also run two products of my own in production: serviceme.pl and szkoleniabur.pl.

  • Since 2018building production systems
  • AI in productionknowledge platform for Procter & Gamble
  • 2 own productsserviceme.pl
    szkoleniabur.pl
  • End to endbuilt, integrated and kept running

The elements I build with.

Every element here has run in production for real clients. Pick a family to light it up, tap a tile to see which ones.

Products I own.

Two products I took from idea to launch and still run today.

A repair price comparison platform for Poland that largely runs itself. Real prices from local repair shops, by device, repair and city, kept up to date by AI agents instead of a team. I built it end to end.

  • Repair requests sent straight to shops
  • Self-service panel for repair shops
  • Catalogue and SEO managed by AI agents
  • AI moderation of user content
  • AI Agents
  • LLM
  • Django
  • PostgreSQL
  • Docker
  • Nuxt
Open serviceme.pl ↗
serviceme.pl home page

Where my work runs.

  1. Project2018-2019

    Nokia

    Python and DevOps engineer on the tool that backs up critical telecom infrastructure. I also maintained and extended the automation that tested and released the team's software.

  2. Project2019-2020

    Prociv

    Python and DevOps engineer. I built outgoing mail monitoring for hundreds of shared hosting customers. It caught spammers and blacklisted mail and alerted the team. I also built and ran one central view of the health of all company servers.

  3. Project2020-2021

    cPacket Networks

    Backend engineer on the software for cPacket's network traffic monitoring appliance. I built its network access controls from scratch, fixed issues after a major upgrade and delivered dozens of smaller features.

  4. Project2021-2022

    Affect

    Backend engineer on Affect's addiction recovery app, where people in treatment earn money for completing challenges, attending appointments and taking drug and alcohol tests. I built and maintained parts of the system behind it, including content publishing.

  5. Project2022-2023

    Thermo Fisher Scientific

    Backend engineer on the desktop software for Thermo Fisher's QuantStudio Absolute Q, a digital PCR lab instrument, in a regulated environment. I built components that save each analysis and turn its results into charts for scientists.

  6. Project2023-2025

    Elsewhen

    Senior backend engineer on the platforms that media agencies in a global advertising holding use to plan TV campaigns. I helped keep them reliable, raised the code quality of several of their services, resolved production issues and managed the cloud they run on.

  7. ProductFeb 2024 to now

    ServiceMe

    Founder. A platform that helps people find and compare electronics repair shops, with real repair prices by device and city, and send a repair request online. Product, backend, frontend and SEO on my side.

  8. ProjectNov 2024 to now

    Procter & Gamble

    Senior backend engineer on an internal AI platform that teams across P&G use worldwide to get answers from company documents. I own the redesign of its RAG pipeline into reusable modules, built its access control and set the team's development guidelines.

  9. Project2025

    Stampli

    AI engineer. I built AI solutions that each saved an internal team hours of manual work. I developed one shared platform for the AI engineering team's services and set the team's guidelines and technical development standards.

  10. ProductNov 2026

    szkoleniabur.pl

    Co-founder. A searchable catalogue of state-subsidised training in Poland, with 14,000+ courses synced regularly. Product, tech and design on my side.

  11. What's next

    Your business problem.

    Let's talk →

Contact

Let's build something together.

Email

rafal@kondziela.ai
LinkedIn ↗GitHub ↗Poland, working worldwide